The aim of Human Factors Engineering (HFE) is to optimize the work system, including job design, workload, layout, workplace layout, instrumentation, information display, and environment. Human Factors professionals analyse work situations and structure user participation in HFE-projects. This provides insight into the relationships between workload, job design, workplaces, etc.
In HFE projects, we blend HF methods with standard project procedures of the client. Our Human Factors engineers work naturally together with other disciplines, like technical engineers, specialized interior contractors, architects, or health and safety specialists. ErgoS fills the gap between engineering disciplines and users.
User participation and analysis of work situations are crucial. Project management, prototyping, user test, mock-up, and hierarchical task analysis are examples of the ErgoS activities in projects. We use sophisticated 3D modelling techniques to visualize design proposals. They are fast, convenient, and very convincing.
Human-centred design of work and working environment is a short definition for Human Factors/Ergonomics. Creating an optimal working environment means balancing conflicting demands and reaching a consensus. In this complicated process a systematic approach is essential. ErgoS distinguishes the following phases in a design process:
- Orientation. Formulate a clear problem definition, scope, conditions and timeline
- Situation analysis. Common to all our projects is an initial situation analysis. Whether the clients branch is known to us or not, essential is the expertise for applying efficient methods to analyze the key factors and task execution. The users task expertise is the main source for the situation analysis.
- Functional design. Based on a set of requirements we present several alternative solutions and make them subject of discussion.
- Detailed design. Together with client and end users, we select the most promising solution and elaborate this into a detailed design. In a situation where visualization is not enough, a mock up can be very useful to find out about users rationale and preferences.
- Realization. Guiding contractors, guarding the human-centred design.
- Commissioning and evaluation.